FREE RETURNS 2

Whilst we hope you fall in love with your Maimies, we do understand people wish to return things for a number of reasons.

We want this process to be as simple as possible for you, so offer 14 day free & easy returns, from the receipt of purchase.

Simply click on link below to enter your order details & download a free shipping label:

 FREE & EASY RETURNS 

 

HOW DO I RETURN?

  • Click on golden link above
  • Enter your order number and email address in the fields  provided and click Submit
  • Your Free shipping label will automatically download
  • Please return your item(s) in their original packaging.

WHAT ITEMS ARE RETURNABLE? 

  • You can return your items within 14 days of receipt of your shipment.
  • They must be in original condition
  • For clothing, unwashed and unworn

ARE THERE ANY CHARGES FOR RETURN?

  • There are no charges for return
  • Original shipping charges are non-refundable

HOW SOON WILL I GET MY REFUND?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 - 10 working days.

WHAT IS THE EXCHANGE POLICY?

  • Unfortunately, we are not currently offering an exchange service but please repurchase and send back the original for a refund.

HOW TO CONTACT CUSTOMER SERVICE?

  • Please note any queries' sent to our social handles won't be picked up. For a faster response please use the email below, please make sure you have your order number details at hand.
hello@maimie.co.uk 
+44 (0)7546 107599