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Delivery & Returns

FREE WORLDWIDE SHIPPING // We offer complimentaryworldwide postage and packaging.
UK DELIVERY TIMES // Tracked & signed service via Royal Mail in 2 - 3 working days for all orders
INTERNATIONAL DELIVERIES // Tracked & signed service via Royal Mail in 5 - 7  working days for all orders 
     
*Please email bespoke@maimie.co.uk if your Maimie London purchase is a gift and you would like to add a personal note or delivery name.
 
CHRISTMAS RETURNS // Maimies purchased and dispatched during the period from November 1st, 2016 to December 22nd, 2016 may be returned up until January 31st, 2017. However, please note that our return policy will revert to our standard 30-day period for items purchased after December 22nd, 2016.
RETURNS // If you are not 100% happy with your Maimie purchase, you may return it for a refund or an exchange within 14 days of receiving. Please return the item(s) as you received them, unworn and with all their tags in tact. We will email you confirmation when we receive the returned goods and aim to process refunds within 7 days if they are unworn, undamaged and eligible for refund. All returns must be approved by Maimie London. Please note, we recommend you use a tracked postal service, as the items are your property until they return back to us. Email us at sales@maimie.co.uk and simply post the item(s) back to: 
Maimie London
45 Broadwick Street
London
W1F 9QW
BESPOKE ITEMS // Bespoke items are not eligible for return or refunds. Unless the item is faulty, no exchange, credit note or refund can be offered. Once a bespoke item is delivered to the agreed client requirements, further alterations are subject to a charge.
FAULTY ITEMS // Should there be anything wrong with your order, please get in touch immediately and we will do our utmost to arrange a speedy exchange or refund of your purchase. We can't take responsibility for goods returned damaged, having received no prior notice.
                                                   

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