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To access your free returns, please refer to the returns information HERE
If you are not 100% happy with your Maimie purchase, you may return it for a refund or exchange within 14 days of purchasing. Please return the item(s) as you received them unworn, in original packaging, with all their tags in tact. We will email you confirmation when we receive the returned goods and will process refunds within 10 days if they are unworn, undamaged and eligible. All returns must be approved by Maimie London. We cannot take responsibility for goods returned, having receIved no prior notice.
Bespoke items are not eligible for return or refunds. Unless the item is faulty, no exchange, credit note or refund can be offered. Once a bespoke item is delivered to the agreed client requirements, further alterations are subject to a charge.
Should there be anything wrong with your order, please enter your order details HERE and we will do collect and replace as quickly as possible.