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Terms

GENERAL

We do our best to depict the colours and fabric as true to life as is possible on our website, however variations can occur depending on different devices and browser software.

CHRISTMAS RETURNS

Maimies purchased and dispatched during the period from November 1st, 2016 to December 22nd, 2016 may be returned up until January 31st, 2017. However, please note that our return policy will revert to our standard 30-day period for items purchased after December 22nd, 2016.

RETURNS

If you are not 100% happy with your Maimie purchase, you may return it for a refund or an exchange within 14 days of receiving. Please return the item(s) as you received them, unworn and with all their tags in tact. We will email you confirmation when we receive the returned goods and aim to process refunds within 7 days if they are unworn, undamaged and eligible for refund. All returns must be approved by Maimie London.

Please note, we recommend you use a tracked postal service, as the items are your property until they return back to us. Email us at sales@maimie.co.uk and simply post the item(s) back to:

2B Harewood Road
South Wimbledon
London
SW19 2HD

T: 07702834373

SALE ITEMS

Sale items are not eligible for return or refunds. Unless the item is faulty, no exchange, credit note or refund can be offered

BESPOKE ITEMS

Bespoke items are not eligible for return or refunds. Unless the item is faulty, no exchange, credit note or refund can be offered. Once a bespoke item is delivered to the agreed client requirements, further alterations are subject to a charge.

FAULTY ITEMS

Should there be anything wrong with your order, please get in touch immediately and we will do our utmost to arrange a speedy exchange or refund of your purchase.

We do not take responsibility for goods returned damaged, having receIved no prior notice.

PRIVACY POLICY

We will not disclose your information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors

 

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